Who we are
trans.fans is an independent, non-explicit guide for trans creators and their fans. It is published by Tonnaer Media B.V. in Eindhoven, the Netherlands, the company behind FansDirect.nl. We run it alongside FansDirect.nl, our Dutch-language guide to fan platforms and creators. Read more about us.
One email for everything
Write to wouter@fansdirect.nl. General questions, corrections, profile removal, privacy requests, copyright notices and legal mail all go to the same address. To help us answer quickly, include:
- Profile removal or correction: the link to your profile on trans.fans and, if you can, write from an email or account connected to that profile. See Content removal and DMCA.
- Copyright (DMCA) notice: your contact details, the work you own, the exact URL on our site, a good-faith statement and your signature.
- Privacy request: which right you want to use (access, correction, deletion and so on) and the email address you used with us. See our privacy policy.
- Corrections and tips: the page link and what is wrong or new, with a source if you have one.
- Want to be featured? Use the Get featured form instead of email.
How fast we reply
- Profile removal and content removal: within 48 hours.
- All other email: within 5 business days.
- Privacy requests: always within the one month the law allows, usually much sooner.
Writing about something urgent, like a leak or a profile you want gone today? Put "Urgent" in the subject line and we will look at it first.
What we cannot help with
To save you a wasted email, here is what is outside our reach, because we do not run any of the platforms we write about:
- creating, unlocking, verifying or deleting accounts on fan platforms;
- payment, refund or payout problems, which only the platform's support can solve;
- passing on private contact details of creators;
- removing content from websites we do not run (our safety guide explains where to go instead);
- personal legal, tax or financial advice, for which you should see a qualified professional where you live.
Everything else, from a question about a platform to a suggestion for a guide we should write, is welcome. Every email is read by a person, and there is no autoresponder or ticket system in between.
Not happy with our answer?
If it is about your personal data, you can complain to the Dutch data protection authority, the Autoriteit Persoonsgegevens, or to the data protection authority where you live in the EU or UK.
Company details
- Company: Tonnaer Media B.V.
- Based in: Eindhoven, the Netherlands
- Also publishes: FansDirect.nl
- Email: wouter@fansdirect.nl